Shipping methods are the estimated delivery days your order will take to deliver to your delivery address AFTER it has been picked up from our retail store. Delivery dates are not guaranteed, notwithstanding additional charges, but are approximations and will vary with specific requests, such as gift box, gift wrap, and personalizations. Shipments and deliveries occur only on weekdays. Shipping charges and times may vary.
We process orders for shipping Monday - Friday, excluding weekends and holidays. All orders received on weekdays after 12pm EST, on weekends or holidays will begin processing the following business day. All orders placed Monday - Friday before 12pm EST will begin processing the same business day. Please allow 24-48 hours for processing pending merchandise availability and credit card authorization.
Additional charges may apply to oversided boxes.
Please take temperature into consideration before ordering perishable goods. For full shipping details, click here.
At Julia Moss Designs, we respect and value every customer. Because your trust is important to us, we want you to be completely happy with every purchase. If you are not satisfied, we are glad to accept returns of full-priced merchandise for a full refund or exchange within 7 days of original in-store purchase, or within 7 days after order delivery. After 7 days, we can offer store credit only. The sale is final after 30 days. Other restrictions apply. For full details on returns, click here.
Along with any merchandise purchased more than 30 days from date on original receipt, the following items are FINAL SALE (not eligible for return or exchange):
1. Gift Cards
2. Sale & Discounted Merchandise
3. Vintage Merchandise (JMD Silver Pieces & JMD Vintage Vault Pieces)
4. Custom/Personalized Products
5. Special Orders
6. Jewelry
7. Beauty Products
8. Soft Goods (Pillows,
Blankets)
9. Holiday / Seasonal
10. Edible Products
11. Electronics
12. Artwork
13. Merchandise used for photoshoots or styling